FREQUENTLY ASKED QUESTIONS

This is done for security reasons.

No, you cannot get it back, but you can let the system send you an email with a new password, which you can then use to login and change your password again.

Check the Current Call part of this website, it will contain additional links for you to follow, which should answer all questions you might have. If all else fails you can always Contact us.

Start and End Date and Time are given on the Home part of the website, and the Current Call for Proposals part of the site.

More information about Earth Explorers can be found on the ESA Website.

There could be several reasons:

1. There is no current active session or the session has ended.

2. You are trying to upload a file of a type that is not supported.

3. You are not yet registered or logged in at this website.

Per registered user more than one Proposal is allowed per open Call. However, for each proposal a unique Letter of Intent and list of proposing team members is required. Please indicate a unique submission number for each LOI on the LOI Upload page.

The System does not allow to overwrite uploaded files. The new files can be easily spotted by the time they were updated.

Adobe Acrobat files (.pdf) are supported for the Letter of Intent (LOI) and Proposal submission; and Excel files (.xls) are supported for the Cost Annex file upload.

Registered users may upload two files: file 1 –  Full Proposal (.pdf), and file 2 – Annex 1 – Cost Estimate Breakdown (either .pdf or .xls).

No, most definitely not. We cannot guarantee absolute security for the documents uploaded on this website. However, all files uploaded are secured in a partitioned database accessible only by the registered user and the site administrator.

Yes, you may view your LOI or Proposal online using the document link provided on your User Page. All LOIs and Proposals will be kept securely on the EOPRO server until the proposal phase is completed and the Proposals evaluation phase begins.